Cancellation policy

Cancellations or unattended appointments:

Dear participant,
Please understand that the appointments made with you are exclusive. I only keep this specific time period free for your booking and may I therefore ask you to keep to these dates without fail.

If you are unable to attend an appointment, it is essential that you inform me of your inability to attend at least 24 hours before the scheduled appointment.

I will then be happy to arrange a new appointment with you.

If I do not receive a cancellation from you in due time, please note that I will charge you the amount of the booking.

You are free to prove that no damage or less damage than that claimed has been incurred.

Please book only if you agree – thank you for your understanding.

Download cancellation form.

Of course you can also cancel by phone (01573-1470561), WhatsApp, Telegram or email.

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